Flight Experience™ was the original flight simulator business to ‘open the cockpit to the world’. We are the world leader in flight simulation entertainment, and we now offer pilot training with simulators developed specifically for training schools and airlines.

Flight Experience™ has eleven operations in seven countries and will open two more in the USA and China in 2013. Our stores are on centrally located in capital city sites in Australia (Adelaide, Brisbane, Melbourne, Perth, Sydney), France (Paris), Hong Kong, Kuwait, Singapore, Thailand (Bangkok) and Indonesia (Jakarta)

In 2011 we were approved as a Boeing ‘Official Licenced Product’ and we marked the end of the year by flying our 100,000th satisfied client. By the beginning of 2013 this had risen to over 120,000! We offer a professional service combined with an exciting experience that is not easily forgotten.

Flight Experience™ is owned by Pacific Simulators 2010 Limited, based in Christchurch, New Zealand. Although each store is individually owned and operated, Pacific Simulators is responsible for many aspects of the retail operations including manufacturing, maintenance, technical support, sales and marketing, recruitment, training and business development.

Flight Experience and Pacific Simulators – The History

The concept of Flight Experience™ was developed by three aviation enthusiasts. Russell Hubber, the founder, remains as one of the Directors of the business today. The first Flight Experience™ store opened its doors in Christchurch, New Zealand in 2005.

A brief outline of our history is detailed below:

2001:First simulator built based on the Boeing 767.
2005:First 737-800 simulator developed
First Flight Experience™ store opens for business
2006:Five franchises operating in New Zealand
Flight Experience becomes a Boeing Licensed Merchandise Reseller
2007:First Australian location opens in Sydney
2008: Further Australian expansion takes place with outlets opening in Melbourne, Perth and the Gold Coast.
First stores open in Asia with Singapore and Hong Kong.
2009:Two simulators sold to company in the US to be used for ergonomic development and testing for a large scale fleet upgrade project of Boeing 737’s.
2010:Gold Coast store moves to Brisbane.
Simulators in Australia Approved by CASA as Category B Synthetic trainers
2011:Introduction of new High Definition Visual System
Kuwait store opened in February
Paris store opens in June
Adelaide store opens in August
Singapore simulator approved by CASA as Category B Synthetic Trainer
Flight Experience approved as a Boeing ‘Official Licenced Product’
100,000th client flown by Flight Experience™
Largest Boeing merchandise reseller outside of the USA
2012:Bangkok store opens in January
Bangkok store approved by DCA as Level 6 Training Device
Master Franchisee appointed to the USA and first store to open in Boston, Massachusetts.
Training simulator purchased by ADF Flying School in Miami, USA for Jet Orientation Courses and Airline Interview Preparation
Franchisee appointed to Jakarta, Indonesia. Due to open January 2013
Training simulator purchased by AAA Flying School in Brisbane, Australia for use in Multi-Crew, Jet Orientation and Airline Interview Preparation
2013:New Flight Experience Website launched
Boeing Store eCommerce platform launched
Fear of Flying course developed in conjunction with clinical psychologists’
Flight Training device implemented at AAA Flying School. Brisbane, Australia.
Pacific Simulators signs Joint Venture with Multi-Crew Airline Training Systems (MATS) for pilot training in Australia and Asia
Agreement signed for new store in Sanya, China
Jakarta store opens in May 2013
Flight Training device implemented at ADF Airways, Miami, Florida, USA

With twelve stores in eight different countries, Flight Experience™ is the World Leader in Flight Simulator Entertainment. In fact, we have flown over 100,000 satisfied clients! Our high fidelity Boeing 737-800 Flight Simulators are used for Pilot Training and have been approved by the Civil Aviation Safety Authority (CASA) in Australia. Flight Experience is the only Boeing ‘Official Licenced Product’ in this industry.

CHECK-IN

On arrival to the Flight Experience™ Store, present your personal boarding pass at our dedicated Check-in counter.

MEET YOUR FIRST OFFICER

Our Flight Instructor is your First Officer. All of our instructors are real pilots who have successfully completed the comprehensive Flight Experience Instructor Training Course. They are proficient at operating our Boeing 737-800 Simulator and have a high-level of customer service and instructional skills.

PRE-FLIGHT BRIEFING & FLIGHT PLAN

You and your passengers will be taken through a Pre-flight Briefing by your First Officer in our dedicated Briefing Area. After assessing your level of expertise, a multi-media presentation will help you choose your flight options including destinations. You can choose from over 24,000 airports! You will then watch a short video explaining relevant features of the Boeing 737 and its cockpit.

BOARDING CALL

Your First Officer will guide you and your passengers into the Flight Simulator. As the Captain, you will sit in the front left-hand seat while your passengers sit in the two jump-seats directly behind you. Strap in with your 5-point seat harness and real aircraft headsets. Our simulators are used for pilot training, so don’t be surprised if you suddenly feel like your on-board the real thing!

YOUR FLIGHT

Now you’re strapped into the captain’s seat of a Boeing 737-800. Your First Officer will brief you on the primary controls and instruments and then you’re ready for take-off!

With permission from Air Traffic Control, you advance the thrust levers and your Boeing 737 hurtles down the runway. “Rotate”, you pull the control column back towards you and the nose wheel lifts off the runway…You’re airborne, and you can start to relax and appreciate the stunningly realistic scenery. But you don’t have too much time for sightseeing; you need to manage your airspeed, maintain your altitude and watch your heading. You need to be aware of any other traffic in the area, monitor a dazzling array of screens and indicators, and complete the real-life aircraft checklists.

Your destination awaits you. Whether you’ve chosen your local airport, an international hub airport or a white-knuckle approach (like Hong Kong’s infamous Kai Tak or Innsbruck amongst the snow-capped Swiss Alps), you must keep a cool head. Now apply your new aviator skills to land over 60 tonnes of aircraft onto the runway!

Regardless of your age, experience, or which Flight Package you choose, we guarantee your Flight Experience will be unforgettable!

THE BOEING STORE

After your land and dock with the Terminal, you will have the opportunity to browse through our Aviation Products. We are the largest Boeing Merchandise Reseller outside of the US! Don’t forget to check out the Cockpit Photos and DVDs of your flight available at our reception!

The simulator is based on the Boeing 737NG. It is designed specifically as an entry level training device with capability for deployment as a retail experience simulator. It provides a superb environment that replicates a modern twin jet environment.
 

Key Features:
  • Fully enclosed cockpit
  • Full functioning avionics and computers – FMCs, autopilots and auto-throttles
  • 180° external visuals that accurately represent the terrain to photo realistic quality
  • 24,000 airports to fly in and out of
  • Countless flight tracks and routes can be flown anywhere in the world
  • The ability to fly around any landmark from London Bridge to the Sydney Opera House
  • Seats up to three people (as well as the simulator instructor) on the flight deck
Other Features:
  • Fixed base glass synthetic cockpit
  • Includes Instructor console work station
  • Instructor Station uses a Windows(R) environment
  • High-fidelity 180 night/day visuals accurately representing airports, weather and terrain
  • Smith’s style Flight Management System (FMC), Boeing style Primary Flight Display (PFD), Navigation Display (ND) and Engine Display Units
  • Full functioning flight deck systems, including MCP, FMC/CDU, AFDS, GPWS
  • Upper Display Unit (Upper DU) displays include: N1 Indicators, EGT Indicators, Fuel Flow Indicators, Fuel Quantity Indicators, Fuel Alert Indicators and Crew Alert
  • Lower Display Unit (Lower DU) displays include: N2 Indicators, Fuel Flow Indicators, Oil Pressure Indicators, Oil Temperature Indicators, Oil Quantity Indicators and Engine Vibration Indicators
  • The visual system is capable of rendering: day, night, dawn and dusk visuals, selectable special effects, fog, haze, sun glare. Airport lighting detail includes taxiway markings, runway edge, runway centreline and taxiway lighting, runway heading indicators, touchdown zone, threshold markings, approach guidance lighting and approach lead-in lighting.
  • The throttle console has the following features: Motorised Thrust Levers, Thrust Reverse Levers, Flap Lever with Go Around Gates, Motorised Speed Brake Lever, TO/GA Switch, A/T Disconnect Switches, Moving Stabiliser Trim Wheels and Pointers, Fuel Control Switches and Park Brake.

Note: Some features may differ depending on location

Regulatory Qualification Level:

NZ CAA (New Zealand) The device has limited instrument rating approvals

CASA (Australia) The device has limited instrument rating approvals

DCA (Thailand) – Level 6 Approval

The Flight Experience simulator is known as the PS3 and is manufactured by Pacific Simulators 2010 Limited in Christchurch, New Zealand. It is designed as an authentic aviation experience device.

 

The B737

The Boeing 737 (B737) Series is the biggest selling jet airliner ever built. The aircraft size, configuration, economy, range and reliability have made the series a favourite with airlines around the world. Since the B737 was launched in the 1960s with the B737-100, more than 7,500 orders have been placed. The B737 fleet has made more than 322 million flights. With 5,600 B737s being delivered and more than 4,100 in service today, the B737 represents more than a quarter of the total worldwide fleet of commercial jet airliners. In fact, on average, about 1,250 B737s are in the air at all times and one takes off or lands every 4.6 seconds.

737s fall into three groups:

The Originals: Boeing B737-100 and B737-200. Production was from 1971 until 1988.
The Classics: Boeing B737-300, B737-400 and B737-500. Production was from 1984 until 2000
Next Generation: B737-600, B737-700, B737-800 and B737-900. Production commenced in 1996 and continues today.

The Next Generation Boeing 737-800 aircraft is the biggest selling model and has up to 189 seats, compared to just 100 on the original B737-100. It has more efficient CFM56-7B turbo fans; a new, more fuel-efficient wing and larger tail surfaces – all factors that have encouraged airlines to update their fleets. The new flight decks feature new six-panel LCD screens, providing more effective, easier-to-read information. The Next Generation B737-800 and B737-900 are the largest members of the Boeing family. They are distinguished by new fuselage lengths and an extended single-class seating range.

Do I need any flying experience?

Absolutely not, these packages can be tailored to suit the level of knowledge and experience you have.

Will I get to fly the simulator?

Yes. These packages are designed to give you as much hands on flying as you can handle.

Do I have to complete the first flight package before I can do the others?

No, you can do any flight package without any prior experience.

How technical is the briefing and flight, will I understand it all?

Yes you will. Our instructors will tailor the briefing and flight to suit your level of skill. We can cater for the completely inexperienced right through to professional pilots.

Is this done as a group or one on one?

Each flight is conducted one on one with you and your instructor.

Can I bring a friend along?

Yes you can. There is seating for two extra people to join you during your flight. There is no extra charge for this.

What is the minimum age?

This can vary in different regions, so it’s best to check with your local store.

Do gift vouchers expire?

Gift vouchers expire 12 months* after purchase.
*Note: For Singapore, vouchers expire after 6 months

Is the simulator fully enclosed?

Yes it is. If you or the person you’re buying this voucher for has an issue with being in a confined space, please call your local store and visit the simulator prior to purchasing a voucher.

Does it have a certification for training?

Yes it does; our simulators have been certified by the Australia Civil Aviation Authority (CASA). Our simulators have been approved as a Synthetic Flight Trainer to Category B standard under the FSD2 regulations.

Does the simulator have motion?

Our simulator is a fixed base device. However the immersion experience combined with the fidelity of visuals, sound and vibration give you an amazing sensory experience.

How do I book a flight date and time?

You can either book in person at a Flight Experience store, or by phone.
Phone Numbers:
Australia 1800 737 800
Singapore 1800 737 0800 or +65 6339 2737
Hong Kong +852 2359 0000
France +33 145860404 ‎
Kuwait +965 2530 96 91‎
Thailand +66 22 379 8956‎
Indonesia +62 21 2923 6396

When I order a voucher online, what do I get?

You will receive a Flight Experience voucher, in the form of an airline boarding pass. This will be mailed to you or your nominated recipient. Alternatively, it can be picked up from your local Flight Experience store. The voucher confirms the flight package which has been purchased, but does not include a confirmed date and time for the flight. You can book a date and time when you purchase or at any later date before the voucher expires. Please refer to our Terms and Conditions.

Can I book a date and time for my flight at the time of purchase?

It depends on how you purchase. If you purchase by phone or at a Flight Experience store, you can confirm a booking at the same time.
If you purchase online simply call your local store with your details and they will assist you in making your booking.

When and how will my voucher be despatched?

Vouchers are processed daily, and can either be mailed to you or picked up from the store.

Can I upgrade to a longer flight than the one purchased?

Yes, you (or your nominated recipient) can upgrade by paying the difference between the value of the voucher and the price of the longer flight – provided this is done when booking a confirmed date and time for the flight.

Can I purchase a DVD of my flight on the day?

Yes. If you didn’t purchase the DVD online, you (or your nominated recipient) can still arrange and buy it on the day of the flight.

Is the information I supply secure?

Yes, our Buy Now process is protected behind a 128 bit secure SSL, secure connection.

De-Ann Watkins Sydney

I had an awesome Flight Experience flying Sydney, Dubai and New York. Has been on my ‘Bucket List’ for some time and I loved it! Thanks Guys for the great "Flight Experience”

John Passlow Sydney

Felt very much at ease when I had no idea what I was doing! Realised I was not meant to be a pilot, but it was great fun and I will have great respect for pilots in the future. Recommend the experience to anyone!!

Frank Murray Sydney

An experience I may never forget. Great personnel and would recommend this experience to all our friends and family.

Aaron Marques Sydney

Great fun and educational. Highly recommended

Chris Clugston Sydney

Fantastic experience, well worth your time and money. If you have any interest in flying you must try this.